Urgent Care of Texas
Open 7 days a week until 8 pm, Walk-ins welcome (Medicare, TriCare, insurance), X-ray facility and lab, Convenient, affordable option to the ER without the long waiting line, All patients seen by a physician
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Hours
Monday - Friday
8 am - 8 pm
Saturday 10 am - 8 pm
Sunday 10 am - 8 pm

Boerne: 830.815.1081
Bulverde: 830.438.2544
New Braunfels: 830.387.4991
Schertz: 210.437.2699

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Privacy Policies
It is the policy of our practice that all physicians and staff preserve the integrity and the confidentiality of protected health information (PHI) pertaining to our patients. The purpose of this policy is to ensure that our practice and its physicians and staff have the necessary medical and PHI to provide the highest quality medical care possible while protecting the confidentiality of the PHI of our patients to the highest degree possible. Patients should not be afraid to provide information to our practice and its physicians and staff for purposes of treatment, payment and healthcare operations (TPO). To that end, our practice and its physicians and staff will--

Adhere to the standards set forth in the Notice of Privacy Practices.

Collect, use and disclose PHI only in conformance with state and federal laws and current patient covenants and/or authorizations, as appropriate. Our practice and its physicians and staff will not use or disclose PHI for uses outside of practice's TPO, such as marketing, employment, life insurance applications, etc. without an authorization from the patient.

Use and disclose PHI to remind patients of their appointments unless they instruct us not to.

Recognize that PHI collected about patients must be accurate, timely, complete, and available when needed. Our practice and its physicians and staff will

> Implement reasonable measures to protect the integrity of all PHI
maintained about patients.

Recognize that patients have a right to privacy. Our practice and its physicians and staff respect the patient's individual dignity at all times. Our practice and its physicians and staff will respect patient's privacy to the extent consistent with providing the highest quality medical care possible and with the efficient administration of the facility.

Act as responsible information stewards and treat all PHI as sensitive and confidential. Consequently, our practice and its physicians and staff will:

> Treat all PHI data as confidential in accordance with professional ethics, accreditation standards, and legal requirements.

> Not disclose PHI data unless the patient (or his or her authorized representative) has properly consented to or authorized the release or the release is otherwise authorized by law.

Recognize that, although our practice "owns" the medical record, the patient has a right to inspect and obtain a copy of his/her PHI. In addition, patients have a right to request an amendment to his/her medical record if he/she believes his/her information is inaccurate or incomplete. Our practice and its physicians and staff will--

> Permit patients access to their medical records when their written requests are approved by our practice. If we deny their request, then we must inform the patients that they may request a review of our denial. In such cases, we will have an on-site healthcare professional review the patients' appeals.

> Provide patients an opportunity to request the correction of inaccurate or incomplete PHI in their medical records in accordance with the law and professional standards.

All physicians and staff of our practice will maintain a list of all disclosures of PHI for purposes other than TPO for each patient and those made pursuant to an authorization as required by HIPAA rules. We will provide this list to patients upon request, so long as their requests are in writing.

All physicians and staff of our practice will adhere to any restrictions concerning the use or disclosure of PHI that patients have requested and have been approved by our practice.

All physicians and staff of our practice must adhere to this policy. Our practice will not tolerate violations of this policy. Violation of this policy is grounds for disciplinary action, up to and including termination of employment and criminal or professional sanctions in accordance with our practice's personnel rules and regulations.

Our practice may change this privacy policy in the future. Any changes will be effective upon the release of a revised privacy policy and will be made available to patients upon request.

PURPOSE:

To provide patients adequate notice of the uses and disclosure of their protected health information that may be made by Urgent Care & Occupational Health Centers of Texas, PA, and of the individual's rights and & Occupational Health Centers of Texas, PA legal duties with respect to protected health information (§ 45 CFR 164.520)

PROCEDURE:

Beginning on August 1st, 2005, a" NOTICE OF PRIVACY PRACTICES" will be posted in a clear and prominent area in the waiting room(s) of Urgent Care & Occupational Health Centers of Texas, PA.

Privacy Contact Officer will provide the front office staff with copies of the "NOTICE OF PRIVACY PRACTICES" with a acknowledgement form to be signed by patients on their first visit beginning August 1st, 2005.

As patients come to clinic for visits they will be given a copy of the "NOTICE OF PRIVACY PRACTICES"

The patients will then sign the acknowledgement form that states that they have been offered and/ or received a copy of the "NOTICE PRIVACY PRACTICE".

This signed form will be placed into the designated area of the chart. Where applicable, a note will be made in the comment/remark section of the medical computer program that this form was received and/or offered.

If the practice fails to obtain written acknowledgement from the patient, then a written documentation or note is to be placed in chart or computer comment/remarks section.
This should describe all efforts to obtain the written acknowledgement and the reason why it was not obtained (e.g. patient refusal, emergency, etc.)

The acknowledgement form is considered part of the patients chart. It must be kept for seven years from the last date of treatment or if the patient is a minor, seven years from the last date of treatment or until they turn 21, which ever is later. (Texas State Board of Medical Examiners)

 
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